Guidelines

For better communication & business

Code of Conduct

Employees must adhere to a high standard of professional behavior. This includes demonstrating respect for colleagues, acting with integrity, and maintaining transparency in all work-related interactions. Our goal is to foster a positive and productive work environment.


Work Hours

The standard working hours are from 9:00 AM to 6:00 PM, Monday through Friday. Flexibility is possible with prior manager approval, especially for roles requiring variable hours or remote work. Ensure that your work schedule is communicated and agreed upon with your supervisor.


Communication

Utilize company-approved communication tools for all business-related discussions. Prompt responses to emails and messages are expected. Effective communication is crucial for collaborative work and maintaining operational efficiency.


Project Management

Follow established project timelines and deliverables. Regularly update your progress on the project management platform and inform your team of any challenges or delays as soon as they arise. This helps in timely project completion and resource allocation.


Security

Adhere to all security protocols to safeguard company data. This includes using secure passwords, locking your workstation when unattended, and reporting any suspicious activities immediately. Maintaining data security is essential for protecting company and client information.


Professional Development

Engage in ongoing learning and development opportunities provided by the company. Attend training sessions, seek feedback from peers and supervisors, and apply new skills to enhance job performance. Professional growth benefits both the individual and the organization.


Health and Safety

Follow all health and safety guidelines to ensure a safe working environment. Report any hazards or unsafe conditions to the HR department without delay. Maintaining a safe workplace is a collective responsibility and contributes to employee well-being.


Account Security

Create strong, unique passwords for your accounts and change them regularly to enhance security. Report any suspicious activity or security breaches to our support team immediately. Protecting your account helps prevent unauthorized access and potential data loss.


Service Usage

Use our software and services according to the terms of service. Avoid actions that could harm the system or negatively impact other users. Proper usage ensures optimal performance and a positive experience for all users.


Support Requests

Submit support requests through our designated channels for effective assistance. Provide detailed information about your issue to help us resolve it efficiently. Clear communication helps in quicker problem resolution and better support.


Feedback

We encourage you to share feedback and suggestions to help us improve our products and services. Your input is valuable and contributes to ongoing enhancements. We value customer feedback as it helps us address issues and innovate effectively.


Privacy

We are committed to protecting your privacy. Review our privacy policy to understand how your data is collected, used, and protected. Ensuring the confidentiality of your information is a priority for us and aligns with industry standards.


Compliance

Ensure your use of our services complies with all applicable laws and regulations. We reserve the right to suspend or terminate accounts that violate our terms. Compliance helps maintain a safe and lawful operating environment.


Updates

Keep your software and applications up-to-date to benefit from the latest features and security updates. Enable automatic updates where possible to ensure you receive the most recent enhancements and protections.